Privacy Policy
Katumba Henry Car Rental ("we", "us") respects your privacy. This policy explains what personal data we collect, why, and your rights under the Data Protection and Privacy Act, 2019 of Uganda.
1. Information we collect
- Identity and contact details (name, email, phone, national ID or passport number for rentals)
- Driving licence details for drivers and renters
- Booking, payment and rental history
- Website usage data such as page visits (stored without your full IP address)
2. How we use it
To process bookings and payments, verify identity, provide customer support, handle complaints, meet legal and insurance obligations, and improve our services.
3. Sharing
We share data only with insurers, law enforcement when legally required, payment providers and service providers bound by confidentiality. We never sell personal data.
4. Retention
Rental records are kept for the period required by law and our accounting obligations.
5. Your rights
You may request access, correction or deletion of your personal data, and withdraw consent where applicable. Contact us through the contact form.
6. Security
We use access controls, encrypted connections (HTTPS), password hashing and regular backups.
7. Changes
We may update this policy. The effective date at the top shows the latest version.